Using Calliontel's services has never been easier.

Find out how easy is to follow our dialing instructions and to pay your bills.

Dialing Instructions

Dial anywhere in North America your access number with no extra charges from your local provider. There’s also no need for you to search a specific area access number, just dial now: 1-888-818-6277.

Step #1:

Dial the access number

Step #2:

Wait for the voice prompt message

Step #3:

Hang up or wait until you get disconnected

Step #4:

The system calls you back. Please answer.

Step #5:

First dial the destination number starting with the country code (without 011 in front of it) and then press “#” key.

How To Pay

Select the appropriate payment operators according to your location.

US customers have to select the US operator as the payments are made using USD currency.
Canadian customers have to select the Canadian operator as the payments are made using CAD currency.

Please note that for payments made in the wrong currency the conversion rate will be applied at the rate used by our bank on the date when the payment is processed without further notification.

United States

By check:

Send a check at Callion Telecommunications
4742 Liberty Road South,#298 OR 97302

Online:

Please add the company name in your payee list. Our address is 4742 Liberty Road South, #298 Salem, OR 97302.

Make sure that your account number (unique 5 digits number) is specified so we can identify and process the payment correctly.

Allow five to seven business days to process the payment.

Credit Card

Use our Quick Pay section to make a payment with a VISA, MasterCard or Discover.

Alternatively, you can call 1-888-785-8622 calling our Customer Service department

Canada

By check:

Send a check at Callion Telecom
7750 15th Ave. Burnaby BC V3N 1W5

Online:

Please look for our name on the banks payee list.
Our address is 7750 15th Ave. Burnaby BC V3N 1W5

Make sure that your account number (unique 5 digits number) is specified so we can identify and process the payment correctly.

Allow 2 to 3 business days to process the payment.

Credit Card

Use our Quick Pay section to make a payment with a VISA, MasterCard or Discover.

Alternatively, you can call 1-888-785-8622 calling our Customer Service department.

Frequently Asked Questions

Q: How do I place my long distance calls through Callion Telecom?

A: You access Callion’s network by dialing a Toll Free number. Please visit How to Call page for dialing instructions. You do not need to switch carriers or even notify your phone company of your decision to use Callion Telecom.

Q: How are the calls charged?

A: All calls are charged by the minute. For example, if your call lasts for 6 minutes and 30 seconds, it will then be billed at 7 minutes.

Q; How do I set up an account at Callion Telecom?

A: Just call us at our Customer Support number 1-888-785-8622 or e-mail us at info@calliontel.com and we will be happy to assist you in the subscription process.

Q; What are the payment options available for Callion Telecom?

A: Payments can be made by check, credit cards and online banking. For more details please check our How to Pay section above.

Q; When is the due date?

A: All issued invoices have 21 days of grace before due date.

Q: Is there a monthly fee?

A: Callion’s default rate plan has no monthly fee, you are charged by the minute.

Q: Where can I use Callion Telecom’s services?

A: You can use our service from any landline or cell phone in Canada and US. Just add the origination number to your account and call.

Q: What currency are your rates advertised in?

A: For US customers prices are in USD and for Canadian customers prices are in CAD.

Q; Are there any hidden charges?

A; There are no hidden fees on your Callion Telecom invoice.

Q; How will I get my bill?

A: Invoices are delivered via e-mail or mail. For printed invoices sent through U.S. Mail there will be a charge of $1.99/month.

Q; How much time do I have to pay?

A; After an invoice has been issued you have 21 days of grace before due.

Q: How many phone numbers can I add in my Callion account?

A: You can add up to 5 phone numbers in your personal account.